Shop Terms and Conditions

FFS Shop — Terms and Conditions
Effective 1 October 2026

1. Seller and scope
This shop is operated under the business name Futurefitsports, trading as Future Fit Sports (FFS).
Business and collection address: 8th Street, Linden, Johannesburg, 2145, South Africa.
Shop support: admin@futurefitsports.co.za.
These terms cover physical goods purchased through the FFS online shop. Coaching, memberships and event services are subject to their own applicable terms.

2. Orders and payment
Review your products, options, quantities, delivery details and total before submitting an order.
An automated acknowledgement confirms receipt of your order. Acceptance occurs when FFS confirms acceptance or dispatches the goods. We will not refuse an order contrary to applicable consumer law.
Payment is processed through Payfast. A payment return screen alone does not confirm payment; confirmation depends on verification from the payment provider. FFS does not collect or store your full card details.
If we cannot fulfil an order, we will notify you and refund amounts due. We will not substitute a product or charge a higher price without your agreement.

3. Prices and availability
Prices are in South African rand. Applicable taxes and delivery charges are disclosed before checkout.
Product availability may change. If stock becomes unavailable after payment, we will offer an agreed alternative or refund the affected purchase.
We may correct genuine listing or pricing errors subject to applicable law. This does not give FFS an unrestricted right to cancel accepted orders or override binding advertised prices.

4. Promotions and discount codes
Each promotion is governed by its published validity dates, eligible products, minimum spend and usage limits.
Unless expressly stated otherwise, one discount code may be used per order. Discounts cannot be combined or redeemed for cash, apply to eligible goods rather than delivery, and must be applied before checkout is completed. Personal codes may only be used by their intended recipient.
We may reject fraudulent use or use that breaches the published promotion conditions. Changes to a promotion will not retrospectively remove a valid discount from an accepted order.

5. Collection and courier delivery
Collection is available only after FFS confirms that your order is ready. Bring the order reference and reasonable proof that you are authorised to collect it.
For courier orders, provide an accurate address and contact number. Delivery estimates are estimates, subject to your statutory delivery rights.
Where an unsuccessful delivery results from incorrect customer details or an unavailable recipient, reasonable additional delivery costs may be payable after disclosure and agreement.
Goods remain at FFS's risk until delivery as required by law. Using an independent courier does not remove our legal responsibility to the customer.

6. Product information and use
Images are illustrative; screen settings may affect colour appearance. Products must nevertheless match their material description.
Follow product labels, storage instructions, expiry information and care directions. Check ingredients and allergen information before consuming nutrition products.
FFS does not promise a particular sporting result from any product. This does not limit responsibility for misleading claims, unsafe goods or other liability imposed by law.

7. Returns and liability
Our Returns and Refunds Policy forms part of these terms.
Nothing in these terms excludes liability or remedies that cannot lawfully be excluded, including applicable liability for defective or unsafe goods, fraud or gross negligence.

8. Personal information
We use order information to process payments, fulfil purchases, provide customer support and meet legal obligations. Relevant information is shared with payment and delivery providers where necessary.
Contact shop support for enquiries about your personal information or to exercise applicable access and correction rights. Marketing consent is handled separately from purchasing.

9. Complaints and governing law
Contact FFS first so we can attempt to resolve a complaint. You may also approach an appropriate consumer ombud, regulator or court; these terms do not require you to waive those rights.
South African law applies. Updated terms apply prospectively; the version accepted with your order governs that order, subject to applicable law.